Frequently Asked Questions
When is the Promotional Period?
The Promotion opens at 9:00am Sunday 12th July 2026 AEDT and closes at 2:00am Sunday 31st August 2026.
Who can and can't enter?
Entry is open to people aged 18 years or over who purchase a TASkeno ticket during the Promotional Period.
People excluded under the Tasmanian Gambling Exclusion Scheme and employees of TASkeno are not eligible to enter the Promotion.
How can I enter?
To enter:
- Purchase a TASkeno ticket during the Promotional Period.
- Scan the QR code in-venue or access the official online entry link.
- Submit the online entry form, including a photo upload of your TASkeno entry ticket.
When are the draws held?
Each daily draw will be conducted at 12:00pm (noon) every day during the Promotional Period.
Which entries count for each daily draw?
Entries must be submitted between:
9:00am to close of trade, being 2:00am the following morning Sunday to Thursday, and 4:00am the following morning Friday and Saturday.
Where will winner details be published?
Winner details will be published in-venue and online.
When will winner details be published?
Winner details will be published once the winner has been contacted and identity has been verified.
What are the prizes?
There are fifty (50) daily prizes of $1,000 cash.
Do I need to keep my ticket?
You only need your ticket to enter the required details into the online form.
How will I know if I've won?
Winners will be notified by email or phone depending on their selected preference on the day of the draw.
How do I claim my prize?
Once contacted, winners will need to:
- confirm their identity,
- confirm their eligibility, and
- provide any required details to process the prize.
Prizes must be claimed within 30 days of being notified.
What happens if I don't respond to the winning email?
If a winner does not claim their prize within 30 days, the prize may be forfeited and a redraw may take place.
Can I enter using a ticket purchased outside a TASkeno venue?
No. Only valid TASkeno tickets purchased at TASkeno venues during the Promotional Period are eligible.
Can I enter more than once?
Yes — but each TASkeno ticket can only be entered once.
If you purchase multiple tickets, you may enter each separately.
Can I transfer my prize to someone else?
No. Prizes are non-transferable and must be accepted as awarded.
What details about winners will be published?
TASkeno may publish your first name and the venue where the winning ticket was purchased for the purpose of announcing winners and conducting publicity.
Is there any cost to enter?
No — entry is free once you have purchased a TASkeno ticket.
Where can I read the full Terms and Conditions?
You can access the full Terms and Conditions.
What if I have more questions?
You can contact TASkeno at marketing@taskeno.com.au or phone our Helpdesk on 1800 622 622.
Is this promotion statewide?
Yes — all TASkeno venues across Tasmania are participating.
Can I submit multiple entries at once?
Each entry must be submitted separately.
